Return and Refund policy
Return and Refund Policy: Ensuring Customer Satisfaction
Our refund policy provides a window of 14 days for exchanges. If it has been 14 days since your purchase, we regret to inform you that we cannot offer an exchange.
Please note that we do not provide refunds for change of mind, or if a customer incorrectly reads the description of our products; only exchanges are allowed.
To qualify for a return, your item must be unused and in the same condition as when you received it. Additionally, it should be in its original packaging.
Exchanges (if applicable):
We will only replace items that are defective or damaged.
Our return policy allows for a 14-day period after receiving your item to request a return.
To be eligible for a return, your item must be unworn or unused, in its original packaging, and accompanied by the receipt or proof of purchase.
To initiate a return, you can contact us at purarze@purarize.com Kindly note that returns will need to be sent back to us and a return address will be provided to you.
For any enquiries regarding returns, feel free to reach out to us at via our contact us page.
Damages and Issues:
Please inspect your order upon delivery and promptly contact us if the item is defective, damaged, or incorrect. This will enable us to assess the issue and make it right.
Exceptions/non-returnable items:
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we've approved your return, please contact us at: purarize@purarize.com
Do Not Sell Or Share My Personal Information
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
To opt out of the "sale" or "sharing" of your personal information collected using cookies and other device-based identifiers as described above, you must be browsing from one of the applicable US states referred to above.